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Help to fix install errors for Office, such as “can’t install Office”, “something went wrong” or situations where install hangs or activation fails. Error: Microsoft Office Professional Plus encountered an error during setup · Try to download the new setup files, both 32 and bit.
 
 

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Your Microsoft account takes the place of your product key for many tasks, such as activating Office and reinstalling Office.

Check the sections below to find out if you need an Office product key and what to do with your key if you have one. You just bought Office. Where do I enter my new product key? I bought a product key card but there’s no key on it. You’re using Office. Office prompting me for a product key. Do I need a product key to reinstall Office? Can I change my product key? Can I view my product key in Office?

Can I view my product key online? Can I view my key in the Microsoft Store? My product keys don’t match. Can I buy a product key? I lost or damaged my product key. My Office product key isn’t working. Contact support about my product key.

If you have a new, never used product key, go to www. Get help with Office. Get help with product key errors. If you bought Office through the Microsoft Store. Go to www. In the upper right-hand corner, select Sign in and enter the user ID and password you used to buy Office. After you sign in, select your name in the upper right-hand corner, and then select Order History.

Locate the Office one-time purchase or individual Office app, and then select Install Office to view your product key this doesn’t actually install Office. Select Install Office again in the window where the product key appears.

On the Hi. Let’s get your Office page, follow the prompts to associate your product key with your Microsoft account and start the installation process. When you install Office Professional Plus, Visio Professional, or Project Professional through your employer’s Workplace Discount Program formerly known as Home Use Program benefit, you enter your product key after you install your product.

In the Sign in to set up Office screen, select I don’t want to sign in or create an account it’s a small link at the bottom of the window. If you see a Let’s get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft Family. You won’t receive a product key from your PC manufacturer unless you paid for an Office product key card.

Instead, you can start a trial of Microsoft Family, or buy Office. I thought this device included Office. If you paid for an Office product to be included on your new Windows PC, a digital product key is transmitted to your PC when you activate Windows. You won’t receive a printed product key. Instead, you’ll see a message similar to the following when you start Word or any Office app. Get help with activating an Office purchase or free offer on a new PC. If you bought an Office product key card, you might need to carefully scratch off a silver foil coating on the back of your product key card to reveal your product key.

If you damage the key while scratching off the foil coating, see I lost or damaged my product key. Use your Microsoft account, not your product key, to install and activate Office and individually purchased Office apps, such as Project, Visio, Word, Excel, and Outlook. If an Office app prompts you to activate, sign in with your Microsoft account instead of a product key. Find the account you use with Office. Note: If you bought a new, unused Microsoft product key card to renew an Microsoft subscription or to buy your trial, you can enter that product key if Office prompts you for it.

You can also enter the product key at www. To locate your product key online, see Get your Workplace Discount Program product key. If you’re using a volume license version of Office Professional Plus at work, you’ll need to contact your admin for a product key.

For help, see Renew Microsoft for home. For help, see Activate Office. No, you don’t. We can help if you forgot your Microsoft account or password.

To learn how, see Change your Office product key. You can also switch your Office license if you buy a different version of Office. To learn how, see Switch your Office license. Instead, for Microsoft , Office , Office and Office , you can view the Microsoft account that Office belongs to. Look for the email address after Belongs to below the product name. No, your product key isn’t displayed online see exception for Workplace Discount Program below.

You should sign in to your Microsoft account dashboard using the Microsoft account that you used to buy and download this version of Office. If you bought an older version of Office Professional Plus, Visio Professional, or Project Professional through your employer’s Workplace Discount Program benefit, you can view your product key online on your Order Details page. For help, see Get your Workplace Discount Program product key. This is normal. They are two different types of keys, even though they use the same format.

To buy a brand new copy of Office, or start a new Microsoft subscription, you can buy an Office product key card from a retailer. You can also buy a digital download directly from the Microsoft Store at www.

You’ll receive a product key if you buy a one-time purchase Office or individual Office apps, but you won’t need or receive a product key for Microsoft If Office is prompting you for a product key, and you want to buy a product key to activate Office, it’s better to uninstall your current version of Office and then buy and install a new version of Office from the Microsoft Store. This way you can be sure that Office will activate successfully.

Buy or try Microsoft If you’re shopping for Office product keys elsewhere, we recommend that you review our tips for safer shopping to make sure you’re buying genuine Microsoft software. Be sure to read the tip called Beware of Product Keys Sold Separately if you want to buy a product key online.

If you buy a product key online and it doesn’t work or stops working, see My Office product key isn’t working. If you damaged your product key, but have a valid proof of purchase, Microsoft support may be able to replace your product key or provide other options.

Contact Microsoft support for assistance. If you believe the product key has been lost, stolen, or misplaced and you simply would like to buy a newer version of Office, you can click the button below to compare prices and options and to make your purchase. If you’re shopping for Office elsewhere, we recommend that you review our tips for safer shopping to make sure you’re buying genuine Microsoft software. If you see an error message when you redeem your product key at Office. Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale.

Table of contents. Office install. How to install Office. Redeem or activate. Office product keys. Activate Office. Install other apps. Set up mobile devices. Office updates. Upgrade to the latest version. Troubleshoot and uninstall. You just bought Office Where do I enter my new product key? My new Windows PC came with Office but I can’t find a product key I bought a product key card but there’s no key on it.

You’re using Office Office prompting me for a product key Do I need a product key to reinstall Office? View your product key Can I view my product key in Office? Get help with your product key Can I buy a product key? I lost or damaged my product key My Office product key isn’t working Contact support about my product key. If you bought a new, never used product key If you have a new, never used product key, go to www. If you bought Office through the Microsoft Store If you bought Office through the Microsoft Store you can enter your product key there.

Start any Office app, such as Word, Visio, or Project, depending on your purchase. Sign in to install Office Bookmark the site below so you always know where to go to install Office. Sign in to activate Office If an Office app prompts you to activate, sign in with your Microsoft account instead of a product key.

 

– Microsoft office professional plus 2016 error installation free

 

Last Updated: November 25, References Tested. Travis has experience writing technology-related articles, providing software customer service, and in graphic design.

He studied graphic design at Pikes Peak Community College. There are 7 references cited in this article, which can be found at the bottom of the page. The wikiHow Tech Team also followed the article’s instructions and verified that they work. This article has been viewed 3,, times. This wikiHow teaches you how to install Microsoft Office on a different computer than the one you’ve been using.

If you have a subscription to Microsoft formerly known as Office , you can use Office apps on up to 5 devices at once, which means you won’t need to deactivate your other installations. But if you have a non-subscription version of Office or Office , you’ll need to install or activate Office on the new computer usually by telephone , and then deactivate it on the old computer.

Sign in with your Microsoft account. Click Install Office. Click Install. Run the installer. Open any Office app. Log in with your Microsoft account to activate. To learn how to uninstall Office on a Mac, read on! Did this summary help you? Yes No. Log in Social login does not work in incognito and private browsers. Please log in with your username or email to continue. No account yet? Create an account.

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Download Article Explore this Article methods. Related Articles. Article Summary. Method 1. Since your license allows you to have Office installed on one computer at a time, you’ll first install Office on the new computer, activate by phone, and then remove the applications from your old computer.

Go to source. Sign in to your Microsoft account. Use the account information you use to sign in to Microsoft products, such as Outlook. If you use Office through your work or school, you may need to use your work or school account to sign in. It’s near the top-right corner of the page. This downloads the installer to your computer, although you may have to select the option to Save File to start the process. Click Install or Install Office. The option you see varies depending on the version you’re installing.

Double-click the Office installer to run it. The installer’s name begins with “setup” and ends with. Click Yes to start the installation.

This option appears on the User Account Control window. Office will install. Click Close to finish the installation. Office is now installed. This could be Word, Excel, PowerPoint, or any other product. You’ll find your Office apps in the Start menu. You will see this on the activation wizard window. Call the product activation phone number for your region.

Select your country from the drop-down menu to display the phone number, and then dial the number on your phone. Provide the installation ID on the phone when asked. This is the number next to “Installation ID” on the activation wizard. Once you say or enter the number, you will hear a confirmation ID. Enter the confirmation ID and click Next. This is the number the recording or agent reads to you after providing your installation ID.

Once you do this, Office will be active on the new PC. Uninstall Office on the old PC. Type uninstall and click Add or remove programs in the search results. Scroll down the right panel and click Microsoft Office version. Click Uninstall and follow the on-screen instructions.

Method 2. Install the latest macOS updates on both computers. This ensures a smooth transfer between the two Macs. On both Macs, click the Apple menu at the top-left corner of the screen, select System Preferences , click Software Update , and then select Software Update if it’s available. As of the release of Office , your product key is tied to your Microsoft account.

Because of this, you won’t need it to reinstall Office on another computer. Make sure the old Mac has a computer name set. The computer on which Office is already installed must have a “computer name” set to use the Migration Assistant. Here’s how to check: Click the Apple menu and select System Preferences.

Click Sharing. If the “Computer Name” field is blank, enter a name now. It can be anything you want, such as “My Old Mac. Connect the Macs to each other. If both Macs are running the latest version of macOS or even just High Sierra or later , just place them close together and enable Wi-Fi on each.

If you’ve backed up your Microsoft Office installation to another drive using Time Machine, you can just connect the Time Machine drive directly to the new Mac instead.

Open Migration Assistant on the new Mac. To do this: Click the Finder icon the two-toned face on the Dock. Double-click the Applications folder. Double-click the Utilities folder. Double-click Migration Assistant. Click Continue. It’s the first option in the list. Now you’ll perform the next step on the Mac that already has Microsoft Office installed. If you’re using a Time Machine backup, skip to Step Open Migration Assistant on your old Mac.

This is the Mac that already has Office installed. You’ll find it in the Applications folder under Utilities. Select “To another Mac” and click Continue. Now you’ll switch back to the new Mac. Select your old Mac or Time Machine backup drive and click Continue. Depending on how you’re transferring files, you may have to complete one of these steps: If you see a security code appear, verify that the same code appears on the old Mac, and then click Continue.

If you are asked to select a backup to transfer information from, select the latest backup, and then click Continue.